Sistag Services

For us, service is a question of attitude.

service/sistag-header-service

As a manufacturer, we know our products like no other. That's why we are also there for you after the sale. For your questions, for maintenance and repairs or for training your team. We will never be 100% satisfied, unless you are too.

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Installation

Correct installation is essential for a valve to function properly. This is especially true for our custom-made water control gates. Our experienced technicians are on the road throughout Switzerland and take care of the installation on your system.

In western Switzerland, we work with our service partner EMGA J. Donnet & Fils for installations and repairs; in Ticino we work with our service partner Premel SA. This allows us to be on site even faster.

Maintenance

We focus on sustainable solutions. Many of our valves have been in use for our customers for decades. With professional, regular maintenance, we give your valves an extra lifetime.

Contact us to plan the maintenance of your system.

PLAN MAINTENANCE
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Our maintenance service package
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Annual maintenance and cleaning of all Wey valves by our service team
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Keep an overview at all times thanks to the maintenance journal
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Warranty extension by 1 year
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Special conditions on new valves when replacing them

Further advantages

  • Telephone support in the event of faults
  • Receipt of replacement valves within 24 hours
  • 10-year delivery guarantee on spare parts

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Repairs

With our production plant in the heart of Switzerland, we can react quickly if something does not work as planned.

You can easily repair minor malfunctions yourself. Take a look at our troubleshooting videos at weyvalve.com for instructions.

Troubleshooting Videos

Repair on your site

Our fitters & service technicians repair the defective valves directly on your site.

Valve overhaul in our factory

In our prduction site, your valves are professionally overhauled from the ground up and tested for leaks.

EXPRESS REPAIR OPTION

Remote support

Our experts will support you by phone or video call in the event of faults and show you repair options.

+41 41 449 99 99

Training

We have almost 60 years of experience with our valves and we are happy to share our knowledge with others. Arrange a training for your maintenance specialists on site at your plant or in our training rooms at the Sistag factory.

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Our training options
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Installation & commissioning
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AUMA actuator settings and maintenance
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Independent maintenance of Wey valves
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Troubleshooting

Please contact us for an individual training offer tailored to your needs.

REQUEST TRAINING

Visit the
Sistag site


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We stand 100% behind what we do. See for yourself and visit our Sistag site in Eschenbach LU.

Do you have any questions or would you like to learn more about our services? We will be happy to provide you with answers and information.

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